Ola has published a detailed blog on its website, giving a spirited defense of their approach to engineering, testing and the actions taken in relation to the reported suspension of some Ola S1 electric scooters.
Ola also published a video detailing the safety testing and engineering of the S1 Pro electric scooter.
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Here are some of the main points of the blog post:
- Ola Electric says that the scooter was already a world-class scooter that met stringent European standards, and when they brought it to India, it was put through extensive re-engineering and testing to ensure its suitability for India. Was placed.
- Ola S1 Pro has been tested with 736 scooters for over 4 million kms, making it one of the highest testing standards in India. The company also posted a few videos that show the vehicle running in very low and very high temperatures as well as on potholed roads.
- Ola said in a blog post that Out of 2 lakh vehicles, 218 failed. Of these, 184 are accident cases – and only 34 are inconclusive or not related to the accident.
- The safety margin for the suspension was 75% higher than usual for conventional twin-fork suspension, and Ola has now made changes increased that safety margin by 250%,
- Ola believes that there is an “organised campaign” against the company, and said that many of these images were repeated from different angles and some were not related to the scooter.
- In the statement, Ola Electric suggested that the campaign was motivated by a desire to damage the company’s reputation as a leader in the Indian EV market. “It is clear who is the leader in EVs and who is at risk from us,” the statement said.
Ola said the campaign raised concerns among some Ola S1 customers, prompting the company to offer a free upgrade to the new design for those who felt uncomfortable with the original part. Ola Electric, however, insisted that the failure rate of the original part was “really low” and had not violated any safety limits as per OEM standards.
Why this isn’t a recall: Ola explains
Explaining why the company has not issued a full recall, Ola Electric said that regulators in India issue recalls only when the failure rate exceeds 10% of all vehicles sold. however, the actual failure rate is much lower than As per the numbers given above.
“We will always put the interests of our customers first and will not back down from any kind of sustained campaign against us,” the statement concluded. “The EV revolution is really on in India and it is definitely making a lot of people uncomfortable. Attacking Ola is no way. The more you attack us, the stronger India’s EV revolution will be!”
The blog post ends with a video of stunting aboard the Ola S1 Pro scooter, which went smoothly. Despite the very rough track where the rider said he normally rides his Royal Enfield Himalayan, a stoopy one where the rear wheel lifts up in the air and all the weight and momentum of the scooter is stopped by the front wheel, the scooter didn’t face any issue at all.
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